Welcome to Eterna Gems. Your privacy is important to us, and we are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

We may collect the following types of information when you use our website:

Personal Information

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment details (processed securely via payment gateways)

Non-Personal Information

• Browser type

• IP address

• Device information

• Pages visited on our website

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Communicate with you regarding your purchases

• Provide customer support

• Improve our website and services

• Send promotional offers and updates (if subscribed)

3. Sharing of Information

We do not sell or rent your personal information.

However, we may share your information with:

• Payment processing providers

• Shipping and logistics partners

• Website hosting providers

• Legal authorities when required by law

4. Cookies

Our website may use cookies to enhance user experience. Cookies help us understand how visitors interact with our website and improve functionality.

You can choose to disable cookies through your browser settings.

5. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, or alteration.

6. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

7. Your Rights

You may request access, correction, or deletion of your personal data by contacting us.

8. Contact Information

If you have questions regarding this Privacy Policy, please contact us:

Eterna Gems
Email: INFO@ETERNAGEMS.CO
Phone: +971 44 107 385